Operations Manager NOC - Netherlands (f/m/d)
Location: Essen, North Rhine-Westphalia
Applications can only be submitted online via our portal. Please understand that we cannot consider applications that reach us by e-mail.
Job description
Your Responsibilities
- You are responsible for the stability of our high-power charging network for a large OEM customer with focus on our Dutch market
- You operate our DC chargers and ensure a smooth customer experience including: Documentation, analysis, and management of customer requests within our CRM/Predictive Maintenance Tool
- Taking relevant suppression measurements and steering our field service partners
- Proactive and transparent communication to our customers
- You ensure that the charger infrastructure is maintained and inspected within the industry legislation and regulatory framework
- You help us to further improve our service quality and our operational excellence
- Contribute to the continuous growth of our eMobility business
Your Profile
- University degree with a focus on electrical engineering or a comparable professional training
- Work experience within the eMobility industry or customer services industry
- Initial experience in the area of DC infrastructure operations
- Ability to problem solve at ease and prioritize workload collaboratively within the team
- Excellent communication and negotiation skills in English and Dutch - additional languages are a plus
- Can do attitude with the willingness to contribute to a new business area
Your Benefits
E.ON is united in working on the most exciting issue that our generation needs to solve: climate change! With all our employees and customers, we are a global community of innovators and changemakers, all with the belief that each one of us can make a difference for our environment, for our society and for our children - We shape the future.
To keep you motivated and healthy we are offering you the following benefits:
- Flexibility: hybrid work model, flexible working times, sabbatical or additional vacation opportunities allowing great work-life balance
- Working from abroad: up to 20 days in the European Economic Area
- Flat hierarchies: interdisciplinary and very cooperative working style providing room for own ideas
- Modern work environment: workplace according to digital and ergonomic standards
- Personal growth: life-long independent learning making use of a broad range of opportunities working with the newest technology and state of the art trainings
- Family Service Support: services in the areas of childcare, holiday care, nursing support or everyday assistance
- Various health offers: e.g. fitness offers, flu vaccinations, mental health
- Corporate Benefits: Employee Share Program, E.ON pension scheme, employee discounts, special insurances (and much more)
- A central location: very good public transport connection, free parking and charging points for e-vehicles
- Individual Mobility: from private car to bicycle leasing
Inclusion
It is important to us that people with disabilities have access to a fair application process, providing them with an opportunity to shine. Therefore, our representative body for severely disabled people will be included in the process from an early stage. Please let us know via the application form if you require technical or organisational adjustments during the application process. We will strive to make the required aids available.
Should you not be able to apply online and want to speak someone in person, please contact your local recruiter.
What else you should know:
Type of contract:
Permanent contract
Employment type:
Full or part time
Work Model:
Hybrid
Company:
E.ON Drive GmbH
Job number:
234778
As long as the position is advertised on our careers page, we are looking for suitable candidates (f/m/d). We look forward to receiving your application!
